Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming and betting should be enjoyed as a form of entertainment only. It should never be considered a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you find yourself struggling to control your gaming habits, help is available. Read on to learn about warning signs, protective tools, and support resources.
Age Verification
Parimatch is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction within India, whichever is higher.
By accessing our platform, you confirm that you meet the legal age requirement and are not prohibited from gambling under applicable laws. We reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these behaviors in yourself or someone you know, professional help is recommended:
- Gambling with money needed for essential expenses (rent, food, utilities, bills)
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than originally planned
- Hiding your gambling activities from family members or friends
- Feeling anxious, irritable, or restless when not gambling
- Experiencing relationship problems due to gambling
- Lying about the extent or frequency of your gambling
- Borrowing money to fund gambling activities
- Using gambling to escape stress, anxiety, depression, or other negative emotions
- Failed attempts to reduce or stop gambling
- Neglecting work, school, family, or personal responsibilities
- Experiencing financial difficulties directly related to gambling
If you identify with any of these signs, please seek help immediately.
Self-Help Tools & Protective Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss amount you are willing to accept
- Reality Checks: Receive periodic reminders of how much time and money you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to our platform
- Account Cooling-Off: Request a break from gaming for a specified period without closing your account
To activate any of these features, contact our Customer Support team or access your account settings directly.
Support Organizations & Resources
If you are struggling with problem gambling, confidential help is available through these trusted organizations:
India-Based Resources
- All India Institute of Medical Sciences (AIIMS) - Addiction Medicine Department: Provides professional counseling and treatment for gambling addiction across multiple centers in India
- Indian Psychiatric Society: Offers referrals to qualified mental health professionals specializing in gambling disorders
International Resources
- GamCare (UK): www.gamcare.org.uk — Free support and counseling for problem gambling (Freephone: 0808 8020 133)
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org — Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides information and resources on responsible gaming and addiction prevention
Many of these organizations offer free, confidential counseling via phone, email, or online chat, available 24/7.
Seek Help Today
If you believe you have a gambling problem or suspect someone you know does, please do not hesitate to reach out for professional support. Recovery is possible, and support is available.
Remember: seeking help is a sign of strength, not weakness. Contact one of the organizations listed above, or speak with a healthcare provider who can connect you with appropriate resources in India.
For immediate assistance on the Parimatch platform, our Customer Support team is here to help you implement protective measures or access additional resources.